Shipping Policy

 We will make every effort to process you purchase in accordance with the shipping method and speed that you have selected. 

  • At times we may need to ship using a different method.
  • All items ship from the United States. We typically ship within a 48 hour timeframe.
  • Purchaser will be required to pay any customs or duty fees.  Please note that at this time we cannot accept returns from international purchases. However, if you are an international purchaser and have a problem with your purchase please contact us and we will try out best to resolve your issue.
  • If we do not ship to your country and you would like to make a purchase, please contact us here and we will try our best to accommodate you if we are able to. We hope to add more countries for shipping in the near future. We are a very small company and want to ensure we can serve you in the best way possible. 
  • Countries we currently shipped to include the following: Canada, United Kingdom, Ireland, France, Italy, Germany, Argentina, Brazil, Mexico, Australia, Japan. We ship to many more countries than listed here. Please enter your address at checkout or contact us. 

Please note: at the current time due to the COVID-19 pandemic we cannot guarantee shipping delivery dates.

For more information, please contact us through the Contact Us form or at hello (at) lucettecollection (dot) com