Purchasing

What payment methods do you accept?

We offer you many different payment options. These include express payment methods as follows: ApplePay, PayPal, ShopPay (Shopify) and Amazon Pay. You can also pay with major credit cards including Visa, Mastercard and American Express.

We also accept installment payments through ShopPay Installments. Each of these are subject to that method's term and conditions and subject to approval.

You will see the available payment options at checkout.

Do you charge sales tax?

We charge sales tax for purchases in Florida. We charge Florida state and local sales tax on orders picked up locally, delivered, or shipped to Florida, USA.

For international purchases, see below.

Do you offer Gift Wrapping?

Yes! We are happy to offer several different options for gift wrapping for a nominal fee.

You will find the gift wrap options at checkout. Paper options are subject to availability.

Some larger or difficult to wrap items may be excluded from the gift wrap option.

Returns + Refunds

I made a mistake. Can I cancel my order?

We charge sales tax for purchases in Florida. We charge Florida state and local sales tax on orders picked up locally, delivered, or shipped to Florida, USA.

For international purchases, see below.

What is your return policy?

Please find details of our return policy here.

Can I get a refund to my original payment?

If your return is accepted according to our policy, you will get a refund to your original payment method.

How do I make a return?

To start a return, please visit our returns center here:

http://lucettecollection.returnscenter.com

Returns are subject to our Return Policy.

International Purchases

I'm interested in purchasing, but my country does not appear as a shipping destination option when I checkout.

Please contact us at customercare (at) lucettecollection (dot) com with your address and phone number for a custom international shipping quote.

What categories of products do you carry?

Discover our collection of resort wear handbags, jewelry, and accessories designed with vacation travel in mind or for poolside living. We also carry home decor accessories for the coastal home.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at customercare@lucettecollection.com

Other inquiries? Let's chat.

Please email us at shop@yourstore.com